Logitech Harmony 550 Universal Remote

Remotes features work great, combined 5 or 6 remotes into one. If a setting doesn't change properly a quick push of the help button always fixes the problem. I have had this remote for a month or two and am very happy with its functionality but am worried about its long term durability. The activities button has already lost it's "click" most of the time it is used and buttons get stuck down from time to time. All in all I got the remote for a little over $50 on sale from Amazon and would buy another logitech universal remote. I hope they work out the tactile feedback in new versions or at least on the higher end remotes.

If you are looking for an easy to use...All in one universal remote buy this now!!!!

Replaced my Cable, TV, Receiver, and CD remotes with this one. Can't do some deeper functions such as changing TV display settings, but for normal everyday use I freakin love this thing. Really love that the buttons light up for use in the dark.

Enabling a universal remote to work across all the different brands and models of electronics in your entertainment system must be a complicated and intricate process requiring teams of highly skilled electronic geniuses working around the clock. Obviously, Logitec does not have such teams because this product fails in most areas.

As other reviewers have mentioned, in order to program this unit skip the crappy software they send with it and download the newest version from the Logitec web site. This will still not be enough, though, to get this turkey running, so be prepared to spend an additional 30 minutes on the phone with tech support and another two or three hours tweaking the buttons to get them to do what you want. Then, after everything is set up just the way you like it, be prepared to be frustrated beyond belief as the remote works fine one minute and decides not to the next.

The main culprit seems to be the "activities" buttons which automatically turn on and set up your system the way you want it with the press of one button. If this idea sounds too good to be true, that's because it is. About half the time something doesn't come on or is switched to the wrong setting so you have to go through the "help" menu. That usually clears it up, but meanwhile you've missed the first five minutes of The Daily Show with Jon Stewart. I really like the idea of this remote much better than the actual execution, so it gets two stars for ideas, mostly. Too bad, since with a little more effort it might actually be a great little remote.

Although almost inevitably you will need to call customer support (I had timing issues when selecting different video inputs that needed special programming from Logitech folks), the end-result is fantastic. No more calls from my wife trying to set up our system so that the kids could watch a DVD! You just select your activity, be it watching a DVD or watching TV, and the remote will take care of everything, from turning on the right devices to switching inputs. Best remote at this price.